This page gives information on how certificates are issued. If you already have your certificate and require authorised certificate copies, or have lost your certificate and require a replacement, please see the links at the bottom of this page.

Due to COVID-19 and the postponement of the July 2020 degree ceremonies, arrangements have been made for graduands to graduate in absentia this summer, with certificates to be posted/made availale for collection in advance of the postponed ceremonies. Please see our Coronavirus Updates for the most up to date information this year.

Certificate Collection:

Certificates can be made available for you or a nominee to collection from Student Services, Senate House on request. If you have nominated someone else to collect your certificate, and have not already informed us, you should Contact Us to confirm the name of the person collecting. Your certificate will only be issued to you or the named nominee on your record, so you must bring proof of identification (e.g. passport) when collecting your certificate, or your friend should bring theirs, if collecting on your behalf. The maximum number of certificates that any one person can collect is five.

If you are graduating in the summer of 2020 and will be living on campus throughout July and August, you will be able to request your certificate is made available for collection from Student Services, Senate House, when registering. Where this option is selected, you will be notified by email when your certificate is available for collection. You will then be able to visit Student Services during their opening hours to collect your certificate.

If you change your preferred certificate delivery method or person collecting your certificate after the advertised closing date of registration, there may be a delay in delivering your certificate to the Student Services ready for collection.

Certificate Posting:

If you are receiving a degree level award (e.g. PhD, MSc, BA, FDA, etc) and graduating in absentia, choosing to receive your certificate in the post, it will be sent using the postage method chosen and address provided when registering for graduation. Where registration is not completed, certificates will be held on file until you Contact Us to confirm your preferred delivery method and address.

When registering, you will have the opportunity to write your address in both English and non-Latin characters useful if your address is normally written in a non-Latin script (e.g. Chinese addresses). If you wish for your telephone number to be included on the envelope, you should include this within the first line of your address. This is the only way your telephone number will be included unless you specifically Contact Us to request this separately.

If you are receiving a lower award (e.g. Postgraduate Diploma, Postgraduate Certificate, Postgraduate Award, Graduate Diploma, Diploma, Certificate or Post-Experience Diploma/Certificate), please ensure that your HOME address is up to date on Student Records Online is up to date, ready for posting. If you prefer it to be posted to a different address, or wish to collect it, please Contact Us to arrange this.

As standard, certificates are posted free of charge and without tracking information, using Royal Mail 2nd Class for UK addresses and Airmail for overseas address. Alternatively, you may choose to have your certificate delivered by courier (DHL) at a charge of £20 for UK addresses or £40 for overseas addresses. If choosing courier, you will receive an email with tracking details when your certificate is booked online with DHL. We would also advise you to check where your local DHL depot is, that they are able to deliver to your address, and specifically, to check that your zip/postcode is valid/correct and recognised on DHLs system. Shipment of your certificate will be delayed if your zip/postcode is incorrect or missing, where one is required by DHL.

Payments for courier delivery (£20 for UK addresses or £40 for overseas addresses) should be made by completing the online payment form.

We are expecting to post approximately 7,000 certificates in the summer of 2020 and will be working hard to ensure certificates are posted promptly and efficiently. We will notify you via email when your certificate has been posted and kindly ask you not to contact us asking when your certificate will be sent, as this will only serve to delay posting of certificates while we respond to such emails. Please understand that it will take a number of weeks/months to post all certificates and please allow up to 8 weeks for delivery.

Authorised Certificate Copies and Replacement Certificates:

If you have your original certificate, you can request authorised certificate copies, a stamped and signed copy of your certificate.

If your certificate has been lost or stolen, you can request a replacement copy of your certificate

Transcripts:

Transcripts are issued by our colleagues in Student Records. We work together to ensure, wherever possible, that transcripts for Postgraduate Taught degree qualification awards are paired with certificates and issued together. Where this is not possible, Student Records will send it separately when marks are available.

You can see more information about transcripts and request additional copies on the Student Records webpages.