When are we getting underway and when will we be complete?

Starts: 08/04/2020 10:30:00
Ends: 08/04/2020 12:30:00

On Wednesday 28th July 2019 there will be no access to printing and photocopying services provided by IT Services from 6.30PM till 9.30PM as major server upgrade work is carried out during the evening.

This includes all Staff & Student pull and push printing, including that within the Linux Managed desktop, MobilePrint, Airprint, Mail2Me (Scan to Email), Copy (including Library Visitor Cards), the printing.warwick.ac.uk webpage, SafeCom Saveometer and Autostore (Scan to Folder) and the processing of Printer Credits will also be offline.

Please note that the ITS provided CUPS will be unaffected by these planned works and will remain available for the duration of this change.

For further details of the change...

On 20th July 2019 there will be no access to printing and photocopying services provided by IT Services as major server upgrade work is carried out during the day. We hope this work will be finished before 2pm.

This includes all Staff & Student pull and push printing, including that within the Linux Managed desktop, MobilePrint, Airprint, Mail2Me (Scan to Email), Copy (including Library Visitor Cards), the printing.warwick.ac.uk webpage, SafeCom Saveometer and Autostore (Scan to Folder) and the processing of Printer Credits will also be offline.

Please note that the ITS provided CUPS will be unaffected by these planned works and will remain available for the duration of this change.

For further details of the change...

On 15th December there will be no access to printing and photocopying services provided by IT Services as major server upgrade work is carried out during the day.

As a part of our drive for Continued Service Improvement ITS has invested heavily this summer in a wide range of hardware and software improvements within the Student Print Estate.

We hope you find the improvements of value and contribute to an improved service.

IT Services have been working hard over the summer to update, refresh and expand our Student Printing Facilities. To that goal the following areas have had or are in the process of having our Multi Function Devices/Printers deployed within them.

• Bluebell 1 Student Residence, Laundrette, Gnd Floor (Main Campus) Coming - Nov. 2015
• Bluebell 3 Student Residence, Laundrette, Gnd Floor (Main Campus) Coming - Nov. 2015
• Claycroft 3 Student Residence, Laundrette, Gnd Floor (Main Campus) Coming - Nov. 2015
• Cryfield 2 Student Residence, Laundrette, Gnd Floor (Main Campus) Coming - Nov. 2015
• Engineering, F210, F211, F215 and A407, 2nd and 4th Floors (Main Campus)
• WBS, Undergraduate Workroom (Main Campus)
• Statistics Building, Room C1.14, 1st Floor (Main Campus)

For further details...

IT Services are in the process of trialing a new type of heavier weight paper within the Student Print Estate.

This will be focussed upon the devices located within the main Library building (all floors and including rooms 039 and 041) and is expected to come into effect from 12PM Friday 15th May.

The purpose of this trial is to asses whether the newer paper can offer a lower jam rate, higher quality of reproduction, reduced staff support overhead, balanced against an improved ability to deal with high coverage duplex mono and colour prints.

The new paper is also considerably whiter than the current choice that has been used previously.

The Library has been chosen due to it being a very high volume location with high footfall and a significant local support presence.

If this exercise is considered to be a success we will asses the operational benefits and economic implication of a longer term switch to this type of paper.

No rise in cost to our customers will occur.

As ever if you have any feedback please do feel free to send it through to the ITS Helpdesk.

The Managed Print Service is delighted to announce that it has received the "Simplify Team Award" at the 2015 CCSG Awards Evening on the 8th May. Our sincere thanks to every member of the team now and over the last 5 years and to all of our colleagues within ITS, warwickprint and Purchasing for their tireless hard work and support.

We would also like to thank all of our staff, student, alumni and visitor customers and look forward to continuing to develop and improve the service that we offer to each and every one of you.

Following consulation with the SU and Warwick Accomodation a feasibility study is now underway to look into the possibility of deploying a number of 2nd generation MFDs into the Student Residences laundries, common rooms and entrances.

This is to supplement, the exisiting devices within Heronbank and Lakeside and will attempt to provide a more local and accessible solution to our customers in the chosen residences.

All MFDs will be colour, A3, duplex capable with Printing, Scan to E-mail and Scan to Folder built in.

Wireless network facilities are expected to be available within the area to aid accessibility and the support of un-managed and mobile devices.

Check back regularly for more details, we will keep you updated with any information as soon as it come available.

Our Vision for 2016 and 2020

To Oct 2016 (1st Managed Print Service, MPS - 2012 to 2016)

• An increase to 425 - Managed Print Service, MPS devices (MFDs and Single Function)
• An increase to 325 - "Pull Print" enabled devices (MFDs and Single Function)
• An increase to 100 - Scan to Folder enabled Multifunction Devices (MFDs)
• A reduction to 400 - Push Print queues
• Savings of 200 trees
• A small scale implementation (10-15) of e-fax (non- analogue) deployed to key high-volume fax using customers
• A gradual conversion to a "Click Only" PAYG charging scheme - inclusive of hardware, service, support, consumables, reporting and software licensing
• Full site survey and audit completed - Nov 2015 with the results published early 2016.
• Increased use of warwickprint for the cost-effective and high quaility production of both staff and student high volume, wide format and specialist printing

After Nov 2016 (2nd Managed Print Service, MPS - 2016 to 2020)

• An increase to 450 - Manged Print Service, MPS devices (MFDs and Single Function)
• An increase to 350 - "Pull Print" enabled devices (MFDs and Single Function)
• An increase to 300 - Scan to Folder enabled Multifunction Devices (MFDs)
• A reduction to 300 - Push Print queues
• Savings of 400 trees
• A much larger scale implementation (50-75) of e-fax (non-non- analogue) deployed to key high and medium volume fax using customers
• Full conversion to a "Click Only" PAYG charging scheme - inclusive of hardware, service, support, consumables, reporting and software licensing
• Heavy use of warwickprint for the cost-effective and high quaility production of both staff and student high volume, wide format and specialist printing