Degree Congregation: Receiving your Certificate
FAQ's: Receiving your Certificate
Frequently Asked Questions
Receiving your Certificate
The University of Warwick normally holds ceremonies twice a year, in January and July. On this page you can view our most frequently asked questions about receiving your certificate. We also have dedicated FAQ pages with information ahead of attending and about on-the-day activity. If your query isn't answered here, feel free to contact the Awards and Ceremonies Team.Jump to category
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A digital certificate is an official digital/electronic copy of your award certificate. You can choose to share it with another University, employer, or other third party as proof of your award, or in lieu of your original paper document where you do not wish to send this by post. Digital certificates are provided via the third party service Gradintelligence.
To be eligible for a digital certificate, you must have obtained an award from the University of Warwick after 1st January 2009. This must NOT be from one of the following joint award programmes:
- Doctor of Clinical Psychology (DClinPsych) (awarded jointly with Coventry University)
- Cranfield, Exeter and Warwick Joint Degree Programmes, including: Doctor of Engineering; MSc in Sustainable Materials and Manufacturing (awarded jointly with Exeter and Cranfield)
- Complex Systems Science (awarded jointly with the University of Gothenberg)
- Global Shakespeare (awarded jointly with Queen Mary University London)
- Hong Kong Polytechnic University (HKPU) Joint Degree Programmes
- International Performance Research (awarded jointly with the University of Amsterdam/Helsinki/Tampere)
- Italian Studies: Culture and Communication (awarded jointly with the University of Birmingham)
- Nanyang Technological University Joint Degree Programmes
Certificates for these joint awards are not produced by the University of Warwick, with the exception of Cranfield, Exeter and Warwick joint degree programmes, for which we are unable to create digital certificates at this time due to the bespoke formatting of the certificate. We are currently not able to issue digital certificates for awards prior to 1st January 2009 as the information is stored on our student records database in a different format – we do, however, hope to extend this service to earlier awards in the future.
Your certificate can either be posted to a specified delivery address or you can collect it in person from the Student Information Centre in Senate House on central campus. You can select your preferred option when registering for graduation.
Students who obtain an award from May 2021 onwards:
All eligible students who obtain an award from May 2021 will receive their digital certificate automatically in the weeks after their award has been conferred.
- If you are a current undergraduate student and have already been set up with a Gradintelligence account which you use to access your HEAR, the digital certificate will simply be added to your account and you will receive notification once this has been added via the email address you have registered with Gradintelligence.
- If you obtain an award from May 2021 onwards but do not already have a Gradintelligence account we will create one for you and you will receive an email inviting you to activate the account once your digital certificate is ready to view. Please do not register your own account but rather wait for the university to do this on your behalf. If you have not received your digital certificate/automated account registration email within one month of conferral, please Contact Us to let us know.
Students who obtained an award prior to May 2021:
If you did not receive a digital certificate automatically (i.e. your award was conferred prior to May 2021) but you meet all of the other eligibility criteria for a digital certificate you can request a copy via our online request form.
Your name on your degree certificate will be the name on your official record as held by the University. It is your responsibility prior to graduation to ensure the name on your record is your legal name i.e. the name which appears on your official identification documentation e.g. passport, as this is the name that will appear on your degree certificate and this cannot be changed after Graduation (excluding name changes associated with a reassignment of gender/gender identity). If you have any further queries please contact us.
As standard, certificates are posted free of charge and without tracking information, using Royal Mail 2nd Class for UK addresses and Airmail for overseas address. Alternatively, you may choose to have your certificate delivered by courier (DHL) at a charge of 20.00 GBP for UK addresses or 40.00 GBP for overseas addresses. If choosing courier, you will receive an email with tracking details when your certificate is booked online with DHL.
For more information please see the 'Certificate Posting Information' on our Awards Certificates webpage.
As an exception to the above, if you are a student at Warwick Manufacturing Group, and have registered through the IGDS route at one of the overseas centres, with outstanding debt, your certificate will be posted to the overseas centre office for onward distribution.
Your certificate will be presented to you on stage on the day of your ceremony, unless you are notified otherwise.
Current Undergraduate Students:
If you are a current undergraduate student you will be sent an email in Term 2 of Year 1 inviting you to register with Gradintelligence in order to access your HEAR. Your digital certificate will be automatically added to your existing Gradintelligence account and you will be notified by email once it is ready to view.
Current Postgraduate Students:
If you are a current postgraduate student you will not already have been registered with a Gradintelligence account, so we will create one for you at the time of issuing your digital certificate and you will be sent a registration email to activate your account once the document is ready to view.
Undergraduate Alumni:
Undergraduate students from 2012 onwards will normally have already been registered with Gradintelligence during their studies in order to access their HEAR. However, only those who obtain their award from May 2021 onwards will automatically have their digital certificate automatically added to their account. If you were awarded an undergraduate degree prior to May 2021 you will need to request a copy via our online request form. If you were awarded an undergraduate degree prior to 2012 you will not have been registered with Gradintelligence, so we will create an account in order to issue your digital certificate copy once you have requested this via our online form.
Postgraduate Alumni:
If you obtained a postgraduate award prior to May 2021 you will need to request a copy of your digital certificate via our online request form and we will create a Gradintelligence account for you as part of this process.
The account must be activated within 30 days of the email being sent or the link will no longer work. If you have attempted to activate the account and the link has expired please Contact Us to resend the link.
Yes, you can arrange for someone else (including a friend, relative, or another student) to collect your certificate on your behalf. However, please note the number of certificates that any one person can collect is a maximum of 5 (five) certificates.
Please check with the person to ensure that they will be able to collect your certificate. If they have already agreed to collect certificates for 5 other graduates, please check with another friend/colleague.
Your friend/colleague must show their own proof of identification (e.g. passport) which the Student Information Centre will need to see when they collect your certificate.
The date on your certificate is the date that your award is approved by Steering Committee, not the date of your degree ceremony. We will not be able to confirm the date which will be on your certificate in advance as we cannot confirm when your award (or if an award) will be approved for you and the dates of departmental Examination Board Meetings can vary. Your department may be able to confirm to you the date of your Examination Board which can give you an idea of when your award will go to the Steering Committee to be approved.
Please note that even if you defer your attendance to a future ceremony, the date on your certificate would not change as it will always be the date your award was officially approved by Steering Committee.
No, your certificate will be issued at the time of your chosen ceremony. It cannot be issued before this time.
On the Day FAQs
View our frequently asked questions about on-the-day activity as part of graduation. See our on-the-day page.
Becoming Alumni
Congratulations on your upcoming graduation, find out about life after Warwick, visit our alumni pages.