Transcript FAQ

UK universities do not calculate or provide a Grade Point Average (GPA), as this is not part of the British higher education system. Instead, the UK uses its own distinct grading structure based on degree classifications, such as First Class, Upper Second Class (2:1), Lower Second Class (2:2), and Third Class. These classifications are determined from a student’s overall percentage marks and the weighting of modules across the course, rather than from a single cumulative score like a GPA.

Because the UK system does not translate directly into the GPA scale used in countries such as the United States, UK institutions do not issue official GPA conversions, nor do they include a GPA on transcripts or certificates.

If you are applying to an overseas institution or organisation that specifically requires a GPA, you will need to use an independent third-party evaluation service to convert your UK marks into the appropriate GPA format. These organisations specialise in interpreting international academic records and can provide an officially recognised GPA calculation where required.

Yes, from July 2012 onwards (UG) and June 2025 onwards (PG), students will have access to their transcripts electronically in the form of a Higher Education Achievement Report (HEAR). This is a valid electronic document that can be securely shared with third parties via GradIntel.

Please only place an order if your HEAR does not meet your requirements. If you need guidance on how to access your HEAR, please contact us aotranscripts@warwick.ac.uk 

Do NOT place an order if you are a current student who has not yet graduated or received confirmation that your award has been conferred by the Senate.

To place a transcript order, please check the boxes below for guidance and complete an online order form.

Please note we only offer copies of transcripts to students whose awards have been conferred.

Please ensure you read the guidance carefully before submitting your request to avoid unnecessary delays.

If you do not receive the confirmation within 24 hours, please:

• Check your junk/spam folder
• Contact your bank to ensure the payment was not blocked
• Resubmit the form if necessary

Normal processing times are 10 working days from the date we receive your order.

Waiting times will increase during July and January during graduation to 15 working days while we prioritise the graduation documents.

If you have any queries, please contact aotranscripts@warwick.ac.uk (please include your student ID number -If known, or provide date of birth along with full name at the time of study )

An electronic transcript is not available for Master’s students who graduated before June 2025. If you completed your Master’s degree prior to this date, the University can only issue paper transcripts, as this is the approved format for your cohort.

If you completed your Master’s degree in June 2025 or later, your transcript will be issued as a Higher Education Achievement Report (HEAR), which can be accessed through GradIntel. The HEAR is the University’s official digital record of your academic achievements and is the only format that can be viewed or shared online.

Please note that the University is not permitted to send copies of Transcripts electronically.

This rule is in place to protect the security, accuracy, and authenticity of official documents. As a result, only the HEAR—which is used by undergraduate students and some newer postgraduate cohorts—can be shared electronically. 

Transcripts

No. In order to maintain our transcript document integrity and authenticity, the policy from the Education ExecutiveLink opens in a new windowLink opens in a new window team does not permit transcripts to be issued electronically. Only the HEARLink opens in a new windowLink opens in a new window can be shared electronically.

Standard Post

UK Orders

Transcripts sent by standard mail are dispatched via Royal Mail 2nd Class.

Estimated delivery time: 3–4 business days.

Overseas Orders

Transcripts sent by standard airmail are dispatched via Royal Mail 1st Class.

Estimated delivery time: 6–8 weeks, depending on the destination.

Important Information

This service is NOT trackable.

Tracking updates cannot be provided for items sent using Standard Post.

DHL Courier Delivery (UK)

All transcripts sent via DHL within the UK are delivered using a secure and express courier service to ensure fast and reliable delivery.

Delivery Time

• 2–3 working days to most UK destinations

• Remote locations may take an additional 1–2 working days

Service Features

• Fully trackable delivery service

• Email or text updates from DHL once the item enters their network

• Signature required upon delivery for added security

• Faster and more secure than Standard Post

DHL International Orders

Transcripts sent overseas via DHL are shipped using DHL’s International Express courier service, providing a fast and secure delivery option worldwide.

Delivery Time
Typical delivery timeframes are:

• Europe: 2–4 working days

• North America: 3–5 working days

• Asia, Australia & New Zealand: 4–7 working days

• Africa, Middle East & South America: 4–8 working days

Delivery times may vary depending on customs processing and the destination country.

Service Features

• Fully trackable service worldwide

• Real-time tracking updates available through the DHL website

• Faster and more secure than Royal Mail Airmail

Please Note: Our normal processing time for transcript orders is 10 working days. This means that once we receive your request, it usually takes up to two full weeks (excluding weekends and public holidays) for us to prepare and complete your documents. 

However, during our busiest periods—specifically in July and January, when graduation takes place—processing times will be longer. At these times of the year, we receive a significantly higher number of requests while also preparing essential graduation documents. Because these must be prioritised, the processing time for transcript orders increases to 15 working days. 

We recommend placing your order as early as possible if you know you will need transcripts around the graduation periods, as waiting times will naturally be extended during these months. 

If you graduated before June 2025, you may request a hard copy of your official academic transcript. This can be posted directly by the University to any address of your choice. To arrange this, please complete the online order form online order form., ensuring that all details are entered accurately.

If you graduated from June 2025 onwards, you will be issued with a Higher Education Achievement Report (HEAR), which serves as your electronic transcript. You will be able to view, download, and securely share your HEAR using a share code via GradIntel. Many institutions and employers now accept secure share codes as a standard method for verifying academic documents, making this a convenient and widely recognised way to provide proof of your qualifications.

Normal processing times are 10 working days from the date we receive your order.

Waiting times will increase during July and January during graduation to 15 working days while we prioritise the graduation documents.

As an institution, we do not provide transcripts that include grades converted into the European Credit Transfer and Accumulation System (ECTS) credits, nor do we supply the hourly workload for individual modules. If ECTS grade conversion is required, the requester must use an independent third‑party provider to complete this process. 

The information provided below may assist the third party with any necessary conversions. 

If confirmation of module workload is needed, the requester must contact their academic department directly, as the Transcript Team does not offer this service. Your HEAR does reflects ECT credits.

In common with other UK universities, the University of Warwick equates 2 Warwick credits to 1 ECTS credit. 

A diploma supplement provides a detailed, standardised, and internationally recognized description of the nature, level, and context of your studies, acting as a supplement to your academic transcript. While a transcript merely lists modules, grades, and credits, the supplement adds context on the institution, qualification level, and educational system.

To obtain Diploma Supplement, please use the link below:

Transcript Order Form

HEAR

The HEAR (Higher Education Achievement Report) electronic version of your transcript contains all the information required for your diploma supplement. This includes:

• Personal details and student identification

• Programme and course information

• Grades and credits earned

• Degree classification and award details

• Any additional achievements or recognitions

All relevant information for your diploma supplement is included in the HEAR transcript,

For students who graduated in June 2025 or later, transcripts are issued electronically in the form of a Higher Education Achievement Report (HEAR). Paper copies are not automatically provided for this cohort.

You can access, view, download, and share your HEAR via GradIntel. If you require a paper copy for a specific purpose, please use the link below to submit a request for a printed transcript.

Transcript Order Form

Please state in the additional information section that you have a HEAR document available but you would still like to obtain a hard/paper copy.

The University does not provide Legalisation, Apostille, or Attestation services. However, you can complete this process independently. Legalisation usually involves having your academic documents (certificates and sometimes transcripts) verified by a UK Notary Public or Solicitor, who will stamp and sign them to confirm authenticity. The documents are then sent to the UK Government Legalisation Office, where a Hague stamp and Apostille are applied, verifying the Notary’s signature. In some cases, further attestation from the relevant Embassy in London may also be required.

To complete the process:

1. Engage a Notary Public or Solicitor of your choice to attest your Transcript . These services can be found via any UK online directory.

2. Provide the Notary/Solicitor with a signed consent form authorising the release of your details. The University can respond to verification requests if signed permission is provided.

3. Arrange for your documents to be sent to the UK Government Legalisation Office for Apostille stamping. Full details are available here: https://www.gov.uk/get-document-legalisedLink opens in a new window

Please note that some online Apostille services exist, which may assist with the process or provide guidance on e-Apostille services, though the University does not have direct experience with these providers.

In some cases, we may hold only partial records of your grades, or no records at all, which means we are unable to produce a complete transcript. This situation is most common for students who studied at the University before records were transferred from departmental storage to a central system.

Please note that we do not hold all historic marks due to GDPR regulations.

In such cases, we are able to issue a Letter of Lieu. This official document confirms your award, the date it was conferred, the start and end dates of your course, and any partial module information or grades (subject to availability).

Please note:
A Letter of Lieu is free of charge. If you have already placed an order, it will be refunded, and the refund will appear in the payee’s account within 7–10 days.

Undergraduate students who graduated from July 2012 and Postgraduate June 2025 onwards at the University of Warwick (see exceptions) will have access to their transcripts electronically. Instead of receiving a traditional hard-copy transcript upon graduation, you will be issued with a Higher Education Achievement Report (HEAR).

The HEAR is a secure, digital document that provides a comprehensive and verified record of your academic achievements. It includes your full academic results, module marks, degree classification, ECT and, where applicable, recognised co-curricular achievements. The document is accessed online via GradIntelligence, where you can view, download, and securely share your record with third parties.

This electronic format ensures that your academic information is easily accessible, officially verified, and suitable for sharing with employers, professional bodies, and other educational institutions.

Yes, it is possible to seal and stamp your transcripts in individual envelopes.

Please ensure this is requested clearly on the order form.

Please note: We do not issue hard copy transcripts for students who have completed a short course under No Qualification Aim (NQA).

Only students who have been awarded a qualification are eligible to receive a hard copy transcript via link below: Fees apply.

Yes, it is possible to have your transcripts sent to multiple addresses. When placing your order, please ensure that you complete all relevant sections of the order form carefully and accurately. Be sure to specify the number of transcripts you would like to be sent to each address, and provide full postal details for each destination. This will help us process your request efficiently and ensure that all copies reach the correct recipients without delay.

If World Education Services (WES) requires your academic transcript, we recommend that you first check whether you have access to your Higher Education Achievement Report (HEAR).

If you have a HEAR, we strongly encourage you to share this electronically via GradIntel. The HEAR is an official, secure, and verified digital document, and many organisations, including WES, accept electronically shared academic records through secure platforms.

However, if WES specifically requests a paper copy of your transcript, you may submit a request using the link below to order an official hard copy.

Transcript Order Form

When completing your request, please ensure that you include your WES reference number so that your request can be processed accurately. If there are any additional forms that must accompany your transcript, please include these with your request so they can be sent together.

Providing complete and accurate information at the time of ordering will help us process your request as efficiently as possible.

No, the University of Warwick is unable to send transcripts by email. The University does not issue official documents, including transcripts or certificates, in electronic or scanned format to external organisations. This policy, set by the Education Executive, is in place to protect the authenticity and security of official University documents for all students.

If you submit your request through the transcript request form, you will have the option to nominate someone to collect your transcript on your behalf. The collection point is the Student Information Centre Student Information Centre located on the ground floor of Senate House 

Interactive Map 

Please remember to bring some formal identification when you come to collect your transcripts or instruct whoever is collecting to bring formal identification.

University regulations did not require central record-keeping of module marks for students graduating prior to 2002, as marks were maintained within individual academic departments. While the Transcript team will make every effort to retrieve past records and produce a transcript, this process can take some time, and unfortunately, we cannot always guarantee that all information from your course of study will be available. Please be aware that requests for transcripts from this period can take up to 8 weeks to process.

If your need is urgent, you may request a Confirmation of Award letter from the Student Information Centre in the meantime, while we work to obtain your module and mark information.

Your academic department is responsible for uploading and processing module marks, credits, resits, and mitigating circumstances in line with the marks management process. The Transcript Team is authorised only to issue transcripts based on the information formally submitted to the central system by departments. 

If you believe there is an error on your transcript, please contact your home department in the first instance so they can review and confirm the correct mark held on the central system. Once this has been confirmed and updated where necessary, our team will refresh your HEAR to ensure the correct details are reflected. 

Please note that this option is only available for graduated students.

Request Direct Transcript Delivery

You may request that your official transcript be sent directly to a third party (e.g., employer, university, credential evaluation agency) by completing the Transcript Order Form using the link below:

Transcript Order Form: Fees apply.
Transcript Order Form

This method ensures the transcript is sent securely and officially from our office to the designated recipient.

Transcript Verification Guide

If you have a hard or paper copy of your transcript, we can verify it with a third party.

To proceed, please provide the following:

• A clear copy of the transcript.

• Proof of identity, such as a passport or driving licence.

• The email address of the third party who requires the verification.

Once we receive these information, we will verify your transcript and send confirmation directly to the third party, and cc you into the email.

Alternatively, the third party can contact us directly and provide a copy of your transcript along with a hand-signed or digitally signed consent form from you stating that you give us permission to release your information to them.

Once we receive this, we will happily verify your transcript.